Privacy Policy

Introduction

Welcome to t788. We are committed to protecting the privacy and personal information of all users who access our online cricket betting and casino platform. This Privacy Policy outlines in plain terms what information we gather, how we use it, who we may share it with, and the rights available to you as a registered member.

By accessing or using t788, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this document, we strongly recommend that you discontinue use of the platform. This policy applies to all services provided through https://t788.ws, including sports betting, live casino games, slot games, and all related features accessible after creating an account.

t788 operates as a platform serving adult users based in Bangladesh (21+ only). We take our responsibility to handle personal data with care, fairness, and complete transparency seriously. This document is written in plain English so every user can understand exactly how their information is managed.

Information We Collect

When you register for, access, or use t788, we may collect a range of personal and technical information. This data is necessary to deliver our services, verify your identity, process transactions, and improve the overall user experience. Categories of information we collect include:

• Identity information: full name, date of birth, national identification number (as required for KYC verification), and a copy of a government-issued ID document.
• Contact information: email address, mobile phone number, and city or district of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh).
• Financial information: transaction records related to deposits and withdrawals made via payment methods such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported channels. We do not store full card numbers or mobile banking PINs.
• Technical information: IP address, device type and model, operating system version, browser type, session timestamps, and approximate geographic location derived from your IP address.
• Behavioural information: game history, betting activity, session duration, pages visited, features used, and preferences selected within the platform.

We collect information directly from you when you complete our registration form, make deposits or withdrawals, contact support, or interact with our platform. We may also collect technical data automatically as you browse the site, using cookies and similar tracking technologies described in detail further in this policy.

How We Use Your Information

t788 uses your personal information only for legitimate purposes directly related to delivering and improving our services. Specifically, we use collected data for the following purposes:

• Account management: creating, maintaining, and securing your t788 user account, including password recovery and two-step verification.
• Transaction processing: verifying the identity of users making deposits or withdrawals, preventing fraudulent transactions, and maintaining accurate financial records.
• Customer support: responding to your enquiries, resolving account issues, and following up on complaints or feedback submitted through our support channels.
• Platform improvement: analysing aggregated usage data to identify trends, fix technical issues, enhance game performance, and develop new features tailored for the Bangladesh market.
• Responsible gaming compliance: monitoring betting patterns to identify signs of problem gambling and enabling account controls such as deposit limits, self-exclusion, and cool-off periods where requested.
• Marketing communications: sending you relevant promotional offers, bonus updates, and seasonal campaigns (such as Eid, Pohela Boishakh, or BPL season promotions) only where you have provided explicit consent to receive marketing messages.

Sharing of Your Information

t788 does not sell, rent, or trade your personal information to any third party for marketing purposes. We will only share your data in the following specific and limited circumstances:

• Service providers: third-party companies that process payments (such as bKash, Nagad, and Rocket integrations), provide identity verification services, or support platform infrastructure. All such partners are bound by strict data processing agreements.
• Legal obligations: when t788 is legally required to disclose information to comply with applicable law, court orders, or requests from government authorities — for example, in connection with fraud prevention or anti-money-laundering investigations.
• Business transfers: in the unlikely event of a merger, acquisition, or sale of assets involving t788, user data may be transferred as part of that transaction, subject to equivalent privacy protections being maintained.

In all cases where data is shared with third parties, t788 takes reasonable steps to ensure those parties maintain data security standards consistent with our own. We do not permit service providers to use your data for any purpose other than providing the services contracted with t788.

Payment and Financial Data

All financial transactions on t788 — including deposits made via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, as well as withdrawal requests — are handled through encrypted, secure payment gateways. t788 does not store full payment card numbers, complete mobile banking account numbers, or banking PINs on our own servers.

Transaction history (amounts, timestamps, and payment method type) is retained to support account statements, dispute resolution, and compliance with applicable financial regulations. This data is accessible to you through your account dashboard and is treated with the highest level of security.

Cookies and Tracking Technologies

t788 uses cookies and similar technologies to make the platform function correctly and to improve your experience. Cookies are small data files stored in your browser. We use the following categories of cookies:

• Essential cookies: required for core platform functionality, such as keeping you logged in during a session, maintaining your shopping cart or bet slip state, and enabling secure connections. These cannot be disabled without breaking site functionality.
• Analytics cookies: used to understand how users interact with t788 — which pages are viewed most, how long users stay, and where they navigate from. This helps us continuously improve the platform for Bangladesh users. Data collected is anonymised and aggregated.
• Preference cookies: store your chosen settings such as language preference, time-zone display (Bangladesh Standard Time, UTC+6), and notification preferences so you do not need to re-enter them each visit.

You may control non-essential cookies through your browser settings. Disabling analytics or preference cookies will not prevent you from using t788, but it may affect the personalisation of your experience. Note that essential cookies are mandatory for the platform to operate and cannot be refused.

Data Retention

t788 retains your personal information for as long as your account remains active or as necessary to provide you with our services. Following account closure, we may retain certain data for a defined period in order to comply with legal obligations, resolve disputes, enforce our Terms & Conditions, and maintain fraud-prevention records.

Financial transaction data is typically retained for a minimum period required by applicable regulations. Technical log data such as IP addresses and session records is retained for a shorter period and then automatically deleted or anonymised. Once the retention period expires, we securely delete or anonymise your data so that it can no longer be linked back to you.

Your Rights and Choices

As a user of t788, you have meaningful rights regarding your personal information. We are committed to honouring these rights promptly. Your rights include:

• Right of access: you may request a copy of the personal data t788 holds about you at any time, free of charge.
• Right to rectification: if any of the information we hold about you is inaccurate or incomplete, you have the right to request correction without delay.
• Right to erasure: in certain circumstances you may request that we delete your personal data — for example, if you close your account and there is no overriding legal requirement for us to retain it.
• Right to object to marketing: you may opt out of receiving promotional emails or SMS messages from t788 at any time by contacting our support team or adjusting your account notification settings.
• Right to data portability: you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider if you choose.

To exercise any of the above rights, please contact our support team at [email protected]. We will respond to all verified requests within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect the security of your account.

Security Measures

t788 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, or alteration. These measures include SSL encryption for all data transmissions, strict access controls limiting which staff members can view sensitive user information, regular security audits of our platform infrastructure, and secure storage practices for all account credentials.

While we work hard to protect your data, no method of internet transmission or electronic storage is 100% secure. We encourage you to use a strong, unique password for your t788 account and to never share your login credentials with anyone. If you suspect any unauthorised activity on your account, please contact our support team immediately.

Children's Privacy

t788 is strictly an adult-only platform. Our services are intended solely for users who are 21 years of age or older. We do not knowingly collect, store, or process personal information from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend that account and delete the associated information. Parents or guardians who believe their child has accessed t788 are encouraged to contact us immediately at [email protected] so we can take swift action.

Changes to This Privacy Policy

t788 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users by email or through a prominent notice displayed within the platform.

Your continued use of t788 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data. If you have concerns about any changes, please reach out to our support team before continuing to use the platform.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way t788 handles your personal data, our support team is available 24/7 to assist you. We are committed to responding to all privacy-related enquiries within a reasonable timeframe.

Email us at: [email protected]